Sign your agency up and start the 14-day trial

One person signs up on behalf of the agency. That person is made the first Super Admin, holds the first seat and brings the rest of the team in later. Sign-up takes a few minutes, and the 14-day free trial starts the moment it’s complete.

Walkthrough video to followJust under two minutes on screen, following one sign-up from the account form through to opening the new workspace.

Have these ready

• An email address you can get into right now, because a verification link is sent to it.
• The name of your business. It names the workspace and is printed on your invoices.
• Your market, meaning the country the agency works in. It sets the workspace defaults, such as the currency, the phone format and which listing portals apply.

Create the account

1. On the website, click Start free trial to reach the sign-up form.
2. Type your First Name and Last Name, then your Email and a Password.
3. Prove you’re human with the I’m not a robot check.
4. Press Create an account. Doing so accepts the Terms & Conditions, the Licensing Agreement and the Privacy Policy.

Screenshot to followThe account form with first and last name, email, password, the robot check and the button that creates the account.

5. In your inbox, find the message from Raptor Neo and click Verify Email. The link lasts 24 hours and works a single time. Nothing arrived? The Check your inbox screen has a Resend verification email button, which works once a minute and five times an hour at most.

Screenshot to followThe screen that waits while you verify your email, with the button that sends the link again.

Welcome to Raptor Neo

1. Make sure your name is right, then add your Phone. The dial code starts on +971, so change it if you’re based elsewhere.
2. Type your Business Name and check the Workspace URL beside it.
3. Fill in Job Title if you’d like it on your profile. It’s optional.
4. Click Get Started.

Screenshot to followThe welcome screen filled in, showing the phone number with its dial code, the business name, the workspace URL and the optional job title.

Your market and team size

1. Under Where is your business based?, pick your country. The United Arab Emirates is chosen to begin with.
2. Under How big is your team?, choose the card nearest your headcount. It’s used for sales follow-up only and puts no cap on the seats you can buy.
3. Carry on to Choose your plan.

Screenshot to followThe market screen, with the dropdown for the country the agency is based in and the four team-size cards below it.

Choose your plan

1. Pick Yearly Plan or Monthly Plan. Yearly starts selected. Every seat in the workspace runs on whichever cycle you pick.
2. Set How many seats do you need? to the number of people who’ll sign in. One is the minimum.
3. Look at Total after 14-day free trial to see what the first charge will be.
4. Carry on to Complete your order.

A seat is the licence one active person needs. When someone leaves, deactivating them frees their seat for the next hire. See the pricing page for what a seat costs today.

Complete your order

1. Fill in the Billing address. You need First name, Last name, Phone, Address 1, ZIP code or P.O. box and City. Country follows your market, while Address 2 and State or province can stay empty.
2. Then add the card under Payment information: Cardholder name, Card number, Expiry date (MM/YY) and CVV.
3. Read the order summary, which gives the amount of the first charge and the date it’s taken.
4. Click Start 14-day free trial, and your card is verified with no money taken.

Screenshot to followThe upper part of the order screen, where the billing address goes in before the card details.

If your bank declines the card or asks for 3D Secure, you remain on this screen and the reason is shown. Raptor Neo only creates the workspace once the card check passes.

You’re all set!

From this screen on, your workspace exists. It confirms the workspace is ready and the trial is running, and sums up what you chose: the contact person, business name, market, seats and plan. Below that are shortcuts to Contacts, Listings, AI Match, Deals, Activities and Campaign, and a Next steps panel. At the same time, the email Your 14-day free trial has started lands in your inbox. Click Go to my workspace to reach your dashboard.

Screenshot to followThe screen confirming the workspace is ready, with its summary tiles, the shortcuts into each module and the next-steps panel.

This screen appears once, and only for the person who signed the agency up.

• Next, bring your team in, then check the locations, property types and other lists your agency works from in Settings.
• How the free trial works explains the counting of the 14 days and what day 15 brings.