Look down on a tower and you see two things: the building, and the homes inside it that are up for sale or rent. Raptor Neo records them separately. Get that split right and a tower’s address goes in once, not once per flat, and every property’s unit counts stay true.
From the top down: three levels
| Level | What it records | Edit it in |
|---|---|---|
| Property: the building itself | Tower, building or community. Its name, address and location, the developer, year built, amenities, photos, files and floor plans | Properties |
| Unit: one home in the building | Its tower or house, floor, size, view and room counts | Unit & Listings, on the property’s page |
| Listing: that home, offered to clients | Sale or rent, its price and status, name, description, own photos, commission, portals | Listings |
One property can hold hundreds of units. Most units carry a single listing. A resale unit is the exception: it can be marketed for sale and for rent at once, with one listing for each.
What flows down from the building
Some details pass from the property to its listings; others stay where they are.
- Inherited, yours to override. Pick the building on a new listing and its Location, Address and Features & Amenities come across. Change them on the listing and the building is left as it was.
- Held by the building alone. Year Built and Developer live only on the property. Edit either from a listing and you’ve edited the property, for every unit in it.
- The listing’s own. Price, status, name, description, photos, commission, agent and the channels it goes out on belong to that one listing.
Which record do you start with?
- A single resale home. Click Create Listing. In the Property Name field, search for the building. If it’s already in Raptor Neo, pick it; if not, create it from the same field.
- A launch with a whole block of units. Click Create Property, keep New Development switched on and build the unit table. When you finish, Raptor Neo creates a sale listing for each unit. The steps are in setting up a new development.
Where each record appears
- Portals, campaigns, shared links and AI Match all work with listings. A property on its own never goes out to anyone.
- The property page totals its listings: the Total Units, Available and Reserved figures are worked out from each unit’s listing status.
- Every property and every listing is visible to everyone in your agency, whatever their role.
